We are staying from 9th Oct to the 23rd Oct. The attention to customer details is fantastic and the staff are very understanding. Our room was very clean and the welcome of the staff, provided fruit gifts, bottles of water everyday and are very approachable. I recommend this hotel which is a fantastic experience and will definitely return.
Very good specially andrea and brian who works here made our stay unforgettable my experience in cancun was awesome with these guys and they have to be the kings of this resort because they make you be happy all the time so i dont wanna leave thid place in all my life and want to be like this guys they are handsome.
As Hilton owners and frequent world travelers, our expectations are pretty high. Fiesta Americana Villas was a good pick. Great location, nice beach, amenities were solid and the people were very warm and friendly. It was a great value and overall great experience for my family and I. We would stay here again.
"Vacation in Cancun"
Everything was just so perfect I like the staff they were so nice and helpful and made sure we have a great time and especially Andrea that is part of entertainment and Bryan a good dancer. The food was good and the rooms are very nice and clean.
"Love the hotel"
My husband and I spent five days at the hotel. This was our third time staying there. The hotel is located in a convenient location. It's very clean, wonderful staff, outstanding restaurant, beautiful view of the blue water/palm trees. The down side for us is...using the shower which is in the tub which has shower doors and very difficult for older people to get in and out. The futon sofa in the sitting area is too low to the ground to be comfortable. The same with the outdoor hot tub located near the pool....hard to get in and out of as there is no handrail. It was difficult so we only used it once. It would be nice if they had a couple of chairs or a bench outside the lobby doors for use while waiting on a taxi.
We do enjoy our visits and looking forward to going back again in the spring.