My wife and me stayed at this beautiful hotel to attend a friend anniversary
The hotel is still in quite good shape and service attitude has improve a lot since our last stay
Rooms are quite nice equipped even this time we got the least expensive room
The first night the a/c was not working but only as a Fan but after two complain calls the started the a/c mode and we could sleep
They offer a quite nice breakfast buffet in a nice and attractive restaurant only on Sunday they started running out of food
The only complain on this stay was the card keys had to be programed almost every time the use them to get to our floor or to enter the rooms
In all my family enjoyed the comfortable and luxury bedding and bath and room comfort the Chapultepec castle view was impressing even we were in a lower floor ( the tower has about 50 floors)
TV screens are particularly small and a bit dated so are the in room coffee machines
The also have a quite nice and modern business center with quite moderns PCs printers and even a coffee and Tea station with delicious pastries
The lobby bar is quite small and maybe is the least attractive part of this elegant hotel we never sat there during our 3 night stay.
great trip, helpful staff !!! They assisted with any requests. The room was very nice, service was excellent, It was very clean, the restaurant was good. I have only positive statements regarding this hotel. The location was central to business and government.
"Centrally located and comfortable"
I have stayed in this hotel already many times. The rooms comfortable and spacious. Not very modern but still good.
There are rooms with a good view to the Chapultepec.
The lobby is small and doesn't look great but service is good. Taxis are just waiting next to the entrance.
The restaurant is nothing special but breakfast is okay. There are excellent restaurants 3 blocks from the hotel in the Camino Real (5 min. walk).
For a short business trip this hotel is very convenient.
"Fabulous view of Chapultepec Park"
We spent 8 nights at this hotel. It is modern, clean and in a great location. The staff is pleasant & helpful. We ate in the hotel restaurant several times. The only downside for me was the very hard mattresses. Our room (802) overlooked the park. We walked to the Rufino Tamayo Museum and the modern art museum. The best part was that we also could walk to the Anthropology Museum (which is a MUST see). There is a good restaurant (Los Panchos) nearby as well as a bank, a pharmacy & several convenience stores.
"A lovely Hotel in A Perfect Location w/a Can Do Staff!!!"
We really enjoyed our stay here. I made a last minute very inexpensive reservation and when we arrived at 11am the next morning the front desk staff couldn't have been more welcoming. We were upgraded to a wonderful large park view room and checked in promptly. Shortly after they gave us a map and filled out a quick custom tour for us which WE LOVED! 6a check out was fast and they provided a large private car for us to get to the airport.
The room and lobby were solid 4 star. The staff is operating full 5 star hotel standards and we appreciated it. Thanks!
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.