This hotel is located good place for convinience and relax. The room is clean and quiet. But I think that staff relationship and communication is poor, so front opeation is not speedy and take a time.
"Incredible service, beautiful rooms and the best location"
I came with my sister and my parents, we stay for two nights.Had two separate rooms and in the floors of the Business Awards Club that includes breakfast, snacks and drinks almost all day in the 16 floor. My father felt sick the first day and they were really helpfully, went to the drugstore and bring us a list of medics near to the hotel. I strong recommend this place, it is our third timebut I definitely chose it again.
"Nice hotel, but poor reservation and billing process"
Hotel location and services are fine, however a reservation in person for a colleague that I personally confirmed twice at the front desk was "lost" no room was available and suddenly I could have a room at triple the price.
"a good money quality ratio"
great food and my favorite breakfast worldwide.... nice hot cuisine and very helpful staff. some more english speakers at reception would be ideal.
good safe taxi service.
do try the spa which is nice.onky down side is no swimming pool.
"Conveniently located near the anthropology Museum And Chapultepec park"
Not very fancy but a wonderful place to stay and enjoy the Polanco, chapultepec park and museums area.
The rooms are very spacious and well appointed with georgeous views of the Chapultepec castle and forest.
The large rooms are well designed and furnished with comfortable beds, a large desk and seating area. In room amenities.
A short stroll to the museum of Anthropology, the Chapultepec Castle, Museo Tamayo, Art Museum and the festive Chapultepec park and gardens.
Depending in traffic, the zocalo can be only a 15-20 minute taxi ride. Near the hotel you can find the stop to the touri bus which allowed you to hope in and hope the bus at different city attractions and areas for one price. The bus rides are narrated in order to familiarize you with the areas you're crossing by.
I have happily stayed at this hotel in February and June this year.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.