I found this hotel staff to be courteous, friendly and good English speaking skills. They were very helpful, offering to go to the store to get me a plug converter! Rooms are very clean, fitness center will get you by, but that's about it. The spa here looks quite nice, however the fees are higher than I pay in US. 80.00USD for 30minutes reflexology is too high, otherwise I would have booked in. This is the spot for to stay when on business, as the restaurants, Starbucks and other sites are an easy walk!
This hotel has the perfect location! Walking distance to a few places and we always felt safe.... I have two small boys who really enjoyed the park & activities across the street! First time in Mexico City and I'm glad I stayed here. Los panchos a small restaurant around the corner is delicious. There are 3 different Starbucks coffee within walking distance so that was very nice!
"Comfortable and nice hotel at the intersection of Reforma and Mariano Escobedo "
Good place either for a business or a family trip.
The hotel has a great breakfast and evening snack business package which is cost effective and convenient for those who want to enjoy breakfast in a quiet place (on the 16th floor overlooking the Chapultepec park) and have a light dinner.
The fitness centre is relatively small but pretty well equipped and available 24 hours a day.
The staff is helpful.
For those having a car, the hotel offers a secure valet parking service.
This hotel is located good place for convinience and relax. The room is clean and quiet. But I think that staff relationship and communication is poor, so front opeation is not speedy and take a time.
"Incredible service, beautiful rooms and the best location"
I came with my sister and my parents, we stay for two nights.Had two separate rooms and in the floors of the Business Awards Club that includes breakfast, snacks and drinks almost all day in the 16 floor. My father felt sick the first day and they were really helpfully, went to the drugstore and bring us a list of medics near to the hotel. I strong recommend this place, it is our third timebut I definitely chose it again.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.