Un gran sitio para explorar una gran Ciudad (A great place to explore a great City). Cerca de las mejores atracciones turisticas (Close to the best tourist attractions). Sera bien acojido (You will be pampered).
"Huge room, good location "
Stayed for 5 nights while visiting Mexico City for a conference. The room was huge and comfortably set out. Staff were all very helpful and checking in and checkout were very quick. They arranged transport for me with a nice driver. Good location right next to the park where the anthropological museum is located and went there for early morning walks before meetings. Able to use the spa to shower before evening flight, even though had already checked out in the morning
"Upscale Boutique in Great Location"
We spent four nights here in March 2017 and really enjoyed our stay. The hotel is small in the sense that the lobby is small and it has no pool. However, the room was spacious, modern and very clean. Service was excellent - top-notch. Even the restaurant was very good with a very nice breakfast buffet (or a la carte if you prefer) and extensive dinner menu. The concierge is very friendly, helpful and went out of their way to help us when a driver who was scheduled to pick us up didn't show.
The location and shape of the building give just about every room a view of Chapultepec park and the castle on the hill. The park is just across the street and contains many activities.
We didn't use the spa or visit the upper floors so can't comment on that. The only negative is the lack of a pool; we would have enjoyed a refreshing dip after long days in the sun. Also, other than the park (which is very large and has lots of activities), this is not really a great area to walk around. It's fine, there's just not much nearby. But the service and room were so nice I won't hold that against my rating.
"Great location !!!"
This a very nice hotel great service very well maintained front desk works as supposed to be we didn't eat there so no opinions about food. And the best thing is the location near reforma but doesn't have de traffic.
READ THIS BEFORE BOOKING HERE: I stayed in this Hotel in December 2017. It was booked for 3 nights through Hotwire (listed as a 4 Star hotel). The third night we had to move to a different suite due to an unbearable paint-remover odor coming from the AC vents. After arriving to our new room, we found BLOOD STAINS SPLASHED IN OUR BATHROOM WALL. Yes, you read this correctly, BLOOD.
Me and my family (including a child), immediately stormed out of the hotel to look for accommodations somewhere else after showing the manager all the filth we found in that bathroom. This happened around 9 pm. Before leaving this hotel, Manager Isabel Olguin promised to refund that night since we were not staying there any longer. She did not. After speaking to other managers at that hotel (someone named Christian and another person named Eduardo Castillo) I still have not received any refund. Clearly, this hotel is not even 1/2 stars, they lack any sense of costumer service and they expose their guests to health hazards. I will NEVER stay again at ANY Fiesta Americana and will definitely not rely on Thier reviews / star ratings since it is blatantly obvious that their information is deceiving.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.