Great hotel! It is across the street from Chapulepec Park, Castillo de Chapulepec and the Museaums (walking distance). Hotel is very clean, staff was kind, walking distance to local taquerias. Would stay here again!
"Great location for Polanco or Reforma"
This is a good choice is for business or family in Mexico City, better price point than other options. Beds are awesome and rooms spacious. Close to many attractions and restaurants. Chapultepec is within walking distance.
"Good Room with Very Good Service"
When first arriving I was a bit surprised that garden view meant along a street where you could see the park a little. But the room was very comfortable. The service at the hotel was impressive and gave very helpful information about how to get about and where to eat or what to see. While Chapultepec is not the heart of the tourist area, I had a very comfortable stay and likely saw more by being close to other sites like the Castillo and Anthropology Museum.
"Old, stinky and bad service"
I had staid in this hotel several years back and it was ok, this time they had a good fair and decided to try it again, but things have changed!
1. The rooms are not well maintained, old and smelly.
2. Horrible service, my room key was not working and I had to wait for 5 people to check in to get a new key. And restaurant staff were always playing around.
3. Food ok, but not what you would expect for the prices.
"Incredible guest experience"
I have worked in the hotel industry for over 20 years and am blown away by my latest stay at this hotel.
The comfort, elegance, proximity and especially service is up there with the best I have experienced.
I would like to personally thank the following staff José and Juan the concierge, as well as the reception desk team of Dante, Isabel, Karla, and Carlos for going beyond the call of duty and making us truly feel like special guests.
Thank you everyone. what an amazing trip !
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We inform you that we already have electric car chargers located in our parking lot. Two of our chargers are Tesla brand and the other is a universal charger.
We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service.