We stayed for 5 days in this hotel. This hotel is great value with lot of amenities. It has good restaurants in the property. All the rooms have a good ocean view. The staff are very helpful and friendly!
"Elegant property with first-class service"
This hotel has a great location, clean beach, beautiful and relaxing lobby and professional, welcoming staff. The breakfast buffet is a favorite of my now nine-year old as the selection of food is outstanding. The wait staff even carried her plate to the table for her after she loaded it down with fresh fruit and bacon! Due to the seaweed invasion this hotel had one of the few clean beaches when we visited, likely due to their location in relation to the tidal flow. Everything you might want to see is a walk or short-taxi ride away. The only recommendations I have are: the jet-skis need to be replaced since they looked to be at least 15 years old and heavily used and the jacuzzi tubs in the suites need to be replaced as they are dated and barely hold water. We had a master suite on the top floor and our patio had an amazing ocean view as well as a vista of downtown and the surrounding area. The pool is amazing and is where we spent many an hour making new friends at the swim up bar and watching our daughter from poolside. Great experience in a classy hotel and would definitely recommend for a quiet family getaway.
"Grand time at Grand Fiesta Americana"
My wife and I stayed here Jan 6-12 with a large group. From the moment we walked through the doors the service provided was nothing short of outstanding. From bags being handled to check in, things went smoothly and very quickly. We found our room to be spacious and comfortable. Not only did it have a nice sitting area but also a great view of a crystal blue ocean only steps away.
Everywhere we turned we found a smiling helpful staff that worked hard to help us with whatever request we had, from a fresh towel to lunch on the beach.
The pool area was well layed out and very inviting.
As was the beach area that I saw being raked every morning.
The location was great, well within walking distance of many shops and nightlife.
With 5-6 places to eat on site, there was always something good to be had.
This trip was a "perk" from my job but I liked it so much that I could see myself returning.
"Jan 6-12 2018"
Phenomenal service. I have stayed all over the world in many incredible hotels, and this was some of the best service I have ever experienced. The hotel was nice with an incredible beach, pool, and walking distance to nightlife.
"Family holiday 2017"
Lets start from the beginning. We thought from the website we were all inclusive,this turned out not to be the case.Luckily we had booked the club level (master stroke) as this made a good holiday a great one(i will touch on this later).
The hotel rooms are of a good standard we had a sea view junior suite (three of us) and it was big enough.
The beech is by far the best in Cancun, just take a look at the beeches on the main road in they all have a large amount of seaweed. (see photo view from our room).
The club service gives you access to a quieter part of the beech with butler service and a separate bar that serves lunch and evening snacks. The standard of the snacks is very good and you could survive on these alone. But as with all hotels it is nice to get out and eat else where in the evenings.(see our various restaurant reviews). Club also includes breakfast and 2 hrs of alcoholic drinks that includes cocktails (no brainer).
The team in the club were excellent and more than happy to help book local tours and give advice. The girl went to visit chicken pizza and i played golf on three occasions and booked by the team.
The spa was awesome,take the free tour it is good fun, we all had a massage that was top notch.(one of the best spa's ever).
Outside the hotel is lively and you probably would avoid it in the high season, however we settled in at a local bar to watch the Mayweather v McGregor fight and had good fun with the locals.
Not that i am a great believer in going back to the same place but if i did i would come back to this hotel.
Please be advised that from December 19th, 2015, a $25 usd resort fee will be charge per room per night, allowing our guests to receive complementary services and amenities in order to create a better experience for our guest. The amenities included are: In room Coffee & tea, Wi-Fi throughout the resort, In-room domestic bottled water, Fitness/Gym Access, Pool and Beach Concierge special food amenities, Daily teens & adults activities program (excluding Coral KidZ Club activities), 1-800 tool free access US / CAN / MEX and local and LD domestic phone calls (within Mexico).
The Resort Fee will be waived for all bookings reserved under ''GRAND CLUB'' rooms category.
Nested on Cancun's finest stretch of private beach, the Grand Fiesta Americana Coral Beach Cancun offers the best of both worlds with award-winning luxury that transports the soul to pure relaxation, yet equally stimulates with its proximity to the area's vibrant culture and entertainment.
Beautiful surroundings combined with top-notch service have made the Grand Fiesta Americana Coral Beach Cancun the winner of the prestigious Five Diamond award numerous times and garnered accolades from Travel + Leisure and Condé Nast Traveler as one of Mexico's best resorts. The resort is also a member of the prestigious Preferred Hotels & Resorts
All 602 suites offer spacious comfort and feature breathtaking ocean views, bringing glimpses of sea and sand at every turn. Décor is warm yet refined, naturally complementing the setting. World-class 40,000 square foot Gem Spa boasts stunning, sophisticated design, innovative treatments inspired by gemstone therapy, unique amenities - including a 10-step hydrotherapy ritual-and 26 treatment rooms complete with luxurious, private VIP spa treatment rooms.
An awe-inspiring pool spans the length of the hotel and boasts rich blue ''lagoon-like'' waters and numerous relaxing lounges. The resort's gorgeous beachfront is continually regarded as one of Cancun's best and is lined with tropical palapas along the sand. Picture-perfect vistas offer an unobstructed view of nearby Isla Mujeres. Resort guests may also enjoy a variety of water sports from the resort as well as visits to local attractions including Chichen Itza, Tulum, Xcaret, Xel-Ha and Cozumel.
Various dining options include the Five Diamond Le Basilic, the oceanfront fresh seafood restaurant Isla Contoy, and the authentic and stylish La Joya. Local Mexican flavor is infused in the ambience nightly with traditional Mariachi singers serenading at sunset in the lobby. The hotel's 85,000 square foot of meeting and function space can accommodate groups up to 1,800 guests and offers numerous function capabilities. This area is conveniently located in its own section of the resort.
Children may enjoy daily supervised entertainment at the resort's Fiesta Kids club from 10:00 am to 06:00 pm. Activities include beachfront sand castle building, sea shell hunting, crafts and other interactive games.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.