My hubby and I found this resort on Costco travel site. We were very pleased with our stay. From the time we arrived we were greeted with genuine hospitality that only Mexico can offer. The staff at the resort sets this place apart from any other. The Spa was simply amazing, a must!! We did a snorkel trip through the resort with Lorenzo, another hi light of the trip. Gracias for the amazing memories and relaxing visit. We will be back😄
"High Class Resort"
This hotel has all rooms facing the ocean, an excellent private beach and a number of stylish pools, as well as a fancy spa area. We got a package deal off-season which was well worth the money. Please note that this a 'European Plan' hotel, i.e. food and beverages are not included. We got a discount coupon book with our deal, which was nice. They also do a kind of timeshare sales session - if you can suffer through that you'll get discounts on Spa services, food and beverages plus a little goody, such as a couple's massage.
We called Grand Fiesta before booking the trip to make sure that we fully understood what the coupons were. We asked specifically is we could take the coupons and apply them anyway we chose, whether to spend $1000 completely on food or spas services, to which, they said we could. We asked all the right question to make sure that we wouldn't be coming out of pocket but in addition to the trip we ended up spending an additional $800 for 4 people for 5 days. We feel completely misguided and taken advantage of.
The wife and I Stayed October 2016 in a grand club junior suite. We are in our late 20s. The service from the staff was exceptional. The view from the upper rooms is breath taking. The beach is clean and has a great view of Isla Mujeres. We took advantage of the jet skies, pool, spa, and free breakfast/lunch/dinner provided as part of the grand club upgrade. For those who rent a car, parking is free.. the airport is about a 30 minute drive. Chichen Itza is about ~2 hours and xcaret/xplor are about 1:10ish away.
"The kids refused to leave the pool!"
This resort is lovely. Our room was a bit "well-loved" and could have used a bit of new paint. It certainly wasn't shabby by any means, but it's age was showing.
The pool, or really the pool complex, was fantastic. So clean and lots of fun for the kids (ages 4 and 8). They literally refused to leave the pool. Luckily the swim-up bars had poolside seating and a great menu.
The spa was AMAZING!! It was so beautiful and inviting and smelled like heaven. I had a 50 minute massage and the masseuse was exceptional. I get massages a few times a year, and this was one of the best.
I'd say the most outstanding aspect of this property is hands-down the SERVICE. For EVERYTHING! The wait-staff, the front desk, the bellman, the housekeeping, the spa, and anyone else I'm forgetting, was absolutely outstanding. I cannot think of any other vacation that was so EASY! Everyone we encountered at every turn was polite, kind, helpful, happy and engaging.
Our vacation was absolutely wonderful. The staff at the Grand Fiesta Americana Coral Beach ensured it!!
Please be advised that from December 19th, 2015, a $25 usd resort fee will be charge per room per night, allowing our guests to receive complementary services and amenities in order to create a better experience for our guest. The amenities included are: In room Coffee & tea, Wi-Fi throughout the resort, In-room domestic bottled water, Fitness/Gym Access, Pool and Beach Concierge special food amenities, Daily teens & adults activities program (excluding Coral KidZ Club activities), 1-800 tool free access US / CAN / MEX and local and LD domestic phone calls (within Mexico).
Nested on Cancun's finest stretch of private beach, the Grand Fiesta Americana Coral Beach Cancun offers the best of both worlds with award-winning luxury that transports the soul to pure relaxation, yet equally stimulates with its proximity to the area's vibrant culture and entertainment.
Beautiful surroundings combined with top-notch service have made the Grand Fiesta Americana Coral Beach Cancun the winner of the prestigious Five Diamond award numerous times and garnered accolades from Travel + Leisure and Condé Nast Traveler as one of Mexico's best resorts. The resort is also a member of the prestigious Preferred Hotels & Resorts
All 602 suites offer spacious comfort and feature breathtaking ocean views, bringing glimpses of sea and sand at every turn. Décor is warm yet refined, naturally complementing the setting. World-class 40,000 square foot Gem Spa boasts stunning, sophisticated design, innovative treatments inspired by gemstone therapy, unique amenities - including a 10-step hydrotherapy ritual-and 26 treatment rooms complete with luxurious, private VIP spa treatment rooms.
An awe-inspiring pool spans the length of the hotel and boasts rich blue ''lagoon-like'' waters and numerous relaxing lounges. The resort's gorgeous beachfront is continually regarded as one of Cancun's best and is lined with tropical palapas along the sand. Picture-perfect vistas offer an unobstructed view of nearby Isla Mujeres. Resort guests may also enjoy a variety of water sports from the resort as well as visits to local attractions including Chichen Itza, Tulum, Xcaret, Xel-Ha and Cozumel.
Various dining options include the Five Diamond Le Basilic, the oceanfront fresh seafood restaurant Isla Contoy, and the authentic and stylish La Joya. Local Mexican flavor is infused in the ambience nightly with traditional Mariachi singers serenading at sunset in the lobby. The hotel's 85,000 square foot of meeting and function space can accommodate groups up to 1,800 guests and offers numerous function capabilities. This area is conveniently located in its own section of the resort.
Children may enjoy daily supervised entertainment at the resort's Fiesta Kids club from 10:00 am to 06:00 pm. Activities include beachfront sand castle building, sea shell hunting, crafts and other interactive games.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.