We just got back from our 7 night stay at grand fiesta Americana coral. I read many reviews before the trip and was hoping I wouldn't have a bad review. Of course each person has their own list of importances for vacations so here are the pros/cons-
Absolutely gorgeous views with many pools and 3 swim up bars.
Food and service was great at the swim up bars and great prices as well.
Air conditioning worked great in both of the rooms that we were in.
Nice rooms with a gorgeous view.
Gorgeous and calm beach. Perfect for swimming.
The resort was pretty bare during the week but extremely busy on the weekend.
We asked for pricing on the upgraded room. They moved us from the 3rd floor to the 11th for our honeymoon.
We had to sign a waiver on food being brought in but we were still able to bring in snacks.
We sat through the breakfast for the vacation club. It was def worth it. We received 25% off our remaining food and beverages for the remainder of our trip.
Walking distance to shops and restaurants was great. Short distance to the mall.
Spa was expensive but great!
We paid for a king ocean front room and instead they tried to give us a room with 2 queen beds.
We went to bed on our first night at 7:30pm. We had been up nonstop for the last 4 days for our wedding so we were exhausted. At 8:00pm our room door opened- light went on then off and the door shut. My husband and I popped up in bed at the same time so we know it wasn't in our mind. We called the front desk and they transferred us without saying anything then we received no answer. We got dressed, went downstairs only for them to tell us it was the housekeeping and just to keep the privacy sign on the door to keep it from happening again.
The first room they gave us was loud. It was on the 3rd floor and you could hear chairs moving up above and doors shutting in the hallway.
The beds were soooo uncomfortable (very firm). We bought sleeping meds just to be able to sleep. We contemplated sleeping on the couches.
On the second to last day- they tried making us pay for another night and another day of resort fee. Finally they said ohhh we had already paid it.
Pools close at 8pm. Pool food service is only open at 11:30 and closes at 6pm.
I would recommend not going to the flea market. It was crazy with soooo many people trying to sell you things.
No wifi on the 11th floor.
Long long check in.
We went for the buffet breakfast for $30 each but it wasn't worth it. We didn't know we could get an endless amount of bloody Mary's though. Had we- it might have been.
All in all- we would not revisit the hotel. However, if our cons aren't your type of cons then I say go for it!
"Gem Spa at Grand Fiesta Americana Coral Beach "
We spent the better part of the afternoon and early evening in the hotel spa called Spa Gem. It's a 5-star spa. We discovered that their goal is to become the highest-rated spa in all of Latin America.
I couldn't take too many pictures obviously. But we used all of their facilities, the aromatherapy steam room, invigorating shower, clay steam room, rain shower, sauna, ice room, polar pool, Jacuzzi, and finally the pebble walkway. The idea was to go from hot to cold to invigorate the skin and circulation. We were escorted through each of these rooms and pools with our own personal attendant. I was in the ladies' wing and Jose was in the men's.
Then they brought us together in their large indoor Pool of Sensations, filled with geysers, water cascades, and cervical massaging jets. We then were escorted into a relaxation room where we were made comfortable on a very large size chaise lounge for two. We were offered pillows, tucked in with heated towels, and offered fresh fruit and tea. Complete luxurious service like I've never experienced before.
If this was not stupendous enough, we then had a his-and-hers Swiss massage, which is what we came there to do. It was marvelous. I could swear my masseuse's hands were made of silk. Once they left the room, Jose muttered, "That was the best damn massage I've ever had," LOL.
After the massages and an opportunity to freshen up, we were escorted to their dining room where we had a very romantic candlelight dinner in our robes. It was quite different but ultimately relaxing and sensual.
"A little bit of paradise"
A Great place with Great Value! Compared to some other Resorts in Cancun I think this is the best one for the Buck! The Junior Suites are really Nice l laid. These are similar to the Venetian in Las Vegas BUT Nicer!!All of them have Ocean front or Ocean View with Balconies! The Bath rooms are a nice size.
"Great for Families or Couples"
Start with the only negative - as soon as we checked in we were kind of hounded for time share seminars. We literally just walked in, but the ladies were very pleasant, and could see that we just wanted to get to the room so she let us go. Other that that, the stay was perfect. We have a 5 year old, so we checked in and went straight to the pool, how relaxing! Luis by the pool is wonderful, always checking in with us and remembered our names the next day, and was our waiter the entire trip. The breakfast is phenomenal, Wilbur was our waiter most days and so pleasant. Anything you want to eat is there, and can eat inside or out. Swim up bars in all 4 pool areas, I highly recommend the margaritas....Dinner can be at La Jolla - Traditional Mexican with music; Isla Contoy - buffet every night and absolutely delicious! (Really)Issac was our waiter there and so great, gave us a special cheesecake on our last night. There is also La Basicilla which is adults only - didn't eat there but looks like fine French Dining; also a bistro for light fare. The Kids club is to die for if you're a kid, and you can do half or full days - they have their own water park with slides, video game room, cooking classes etc. The rooms all seem to have ocean views, we were in 812, considered oceanfront, but would have been happy with an ocean view as well. All rooms have balconies and amenities were clean and nice. Turndown service included at night. Gym is gorgeous, clean and modern. Water bottle and towel on every machine and cleaned all day with full ocean view while working out. Didn't get to the spa, but we plan on returning next year so will have a treatment next time for sure. The beach is perfectly located - almost like a private beach and since its almost north facing you don't get the rough surf like you do on the more southern strip hotels. Our 5 yr old could swim and not get pounded by waves like he did on our last trip. Also the ferry is right next door to Isla Mujares and Cozumel, but guys walk around the pools all day with water sport activities that you can do right from the resort - jet skis, boat trips etc. All in all, I highly recommend - have stayed in W hotels, Westin Resorts and high end places all over the world, and this is up there with them. Also planning to come with a group next time so the kids can all go to kids club together. Loved our stay there.
"The best resort I have ever been too!"
This resort is absolutely amazing. The staff is super nice and very helpful. No matter what you request, Like extra towels, bath amenities, sandals, and other stuff. They try their absolute best to accommodate as much as they can. The resort has so many swimming pools and the rooms have the best view of the ocean and it's super big. The best experience in the resort is the SPA. When you come visit this resort, YOU MUST GO TO THE SPA. They provide excellent customer service and the messages are amazing. The Jet ski was a wonderful experience and you must try it out. The resort is also close to everything. I highly recommend visiting this resort for your Cancun trip and I will definitely come back at this resort.
Please be advised that from December 19th, 2015, a $25 usd resort fee will be charge per room per night, allowing our guests to receive complementary services and amenities in order to create a better experience for our guest. The amenities included are: In room Coffee & tea, Wi-Fi throughout the resort, In-room domestic bottled water, Fitness/Gym Access, Pool and Beach Concierge special food amenities, Daily teens & adults activities program (excluding Coral KidZ Club activities), 1-800 tool free access US / CAN / MEX and local and LD domestic phone calls (within Mexico).
The Resort Fee will be waived for all bookings reserved under ''GRAND CLUB'' rooms category.
Nested on Cancun's finest stretch of private beach, the Grand Fiesta Americana Coral Beach Cancun offers the best of both worlds with award-winning luxury that transports the soul to pure relaxation, yet equally stimulates with its proximity to the area's vibrant culture and entertainment.
Beautiful surroundings combined with top-notch service have made the Grand Fiesta Americana Coral Beach Cancun the winner of the prestigious Five Diamond award numerous times and garnered accolades from Travel + Leisure and Condé Nast Traveler as one of Mexico's best resorts. The resort is also a member of the prestigious Preferred Hotels & Resorts
All 602 suites offer spacious comfort and feature breathtaking ocean views, bringing glimpses of sea and sand at every turn. Décor is warm yet refined, naturally complementing the setting. World-class 40,000 square foot Gem Spa boasts stunning, sophisticated design, innovative treatments inspired by gemstone therapy, unique amenities - including a 10-step hydrotherapy ritual-and 26 treatment rooms complete with luxurious, private VIP spa treatment rooms.
An awe-inspiring pool spans the length of the hotel and boasts rich blue ''lagoon-like'' waters and numerous relaxing lounges. The resort's gorgeous beachfront is continually regarded as one of Cancun's best and is lined with tropical palapas along the sand. Picture-perfect vistas offer an unobstructed view of nearby Isla Mujeres. Resort guests may also enjoy a variety of water sports from the resort as well as visits to local attractions including Chichen Itza, Tulum, Xcaret, Xel-Ha and Cozumel.
Various dining options include the Five Diamond Le Basilic, the oceanfront fresh seafood restaurant Isla Contoy, and the authentic and stylish La Joya. Local Mexican flavor is infused in the ambience nightly with traditional Mariachi singers serenading at sunset in the lobby. The hotel's 85,000 square foot of meeting and function space can accommodate groups up to 1,800 guests and offers numerous function capabilities. This area is conveniently located in its own section of the resort.
Children may enjoy daily supervised entertainment at the resort's Fiesta Kids club from 10:00 am to 06:00 pm. Activities include beachfront sand castle building, sea shell hunting, crafts and other interactive games.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.