Location #1 of 15 hotels in San Pedro Garza Garcia
Certificate of Excellence 2017
Summary of qualifications
This is a great property, everything is new, beautiful and well kept. The personnel is friendly, helpful and very attentive. We had dinner at the restaurant at the 18th floor and the food was very good and the prices where very reasonable for a hotel.
Close to all the restaurants and shopping in San Pedro. very nice area. Hotel is clean with courteous staff that speaks very good English. I didn't have any trouble communicating my needs. In Monterrey for business.
"Treated like royalty"
I would recommend this hotel to everyone. We were treated so well by all staff. The room was great . Food was excellent . It is right near the fashion district so shopping was close. While we were there, my father fell outside . The hotel manager waited in the hospital with me till 1:30 am so he could get stitches. He then gave us a ride back to the hotel. A few days later , the assistant manager went back with us to translate while my father was being checked. I cannot say enough good things about the way we were treated. We were all very grateful.
I was here on business, so it was a very quick trip. Good location, across the highway from nice restaurants. The room was dark but a nice break from the sun and heat outside. My only complaint would be the lighting in the bathroom - very hard to see for makeup application. The morning of check-out, two associates came to my room. The first asked if she could check the minibar (to see if I consumed anything); the second asked if I wanted housekeeping service now or later. I told her I was leaving in 20 minutes, at check-out time. The Front Desk should have communicated to Housekeeping that I was leaving that day. Both ladies were hospitable but they were unnecessary interruptions.
Great hotel and great service, the rooms have a nice view and they are always clean, the employees are always very helpful and committed to service. Don't skip the breakfast, the food is fresh and great variety with exceptional taste. Highly recommended!
In the vibrant city of Monterrey, there is now a hotel unequaled for its luxury, innovation and design. Grand Fiesta Americana Monterrey Valle will transport you to a world of comfort with its spectacular architecture, sophistication and premium amenities.
Wake up to the city's amazing landscapes through the expansive window offered by most every room in the hotel. Delight your palate with contemporary elegant cuisine. Everything you need for an exceptional stay is here. You¿ll appreciate the Grand¿s distinction with its subtle personalized service and unmatched hospitality.
A memorable stay awaits you in its 180 rooms, restaurant, lounge, gym, business center and fully equipped meeting and event rooms.
Check-in is 3pm. Check-out is noon. We suggest you use our express checkout service.