Location #1 of 16 hotels in San Pedro Garza Garcia
Certificate of Excellence 2018
Summary of qualifications
I go to Monterrey a few times a year and both Grand Fiesta Americana and Live Aqua are by far my first choice. They’re in the same building but in different floors, and both properties are great.
The rooms at Live are nicer but the Grand Fiesta is also good and less expensive.
The staff is AMAZING, the location is unbeatable just across the street from a great mall and the fitness center is top notch.
"Not for business traveling if you want to hear the party noise all night"
Excellent hotel, but it´s really unfortunate I didn't have the chance to have some rest after a business day due to the party downstairs. Great design and excellent staff, but everything gets spoiled by the noise of the big party downstairs. Couldn't sleep.
"Location and Ambiance"
Fantastic location, local restaurants and rooms were just super comfortable and modern. We hosted an event here and everything was top notch. Walking across the street there were great shops too. About 40 minutes from airport. Would stay here again.
"A good find!"
I usually stay in the Holiday Inn across the road from this hotel but I think I might be tempted to change to this one for future visits to Monterrey! A nicely appointed hotel with very nice rooms and a great breakfast bar!
Front desk was a little slow. There were long lines when I arrived. I also asked for a taxi that takes credit card, when the taxi showed up he said he only took cash. The hotel didn't bother to double check. There is also no consistent fair from hotel to airport. This needs to be fixed immediately for foreign travelers. I was also missing important documents from my hotel room. I assume the cleaning lady threw them away. Cleaning crew should not throw items away which are not already in trash bins. Because if these missing documents, I am out $200.