I was delightful of the service that we received. It was very welcoming stayed. I would recommend to select the rooms from the elevator to the right ( less noise) the ones to the left are with nice view to the blvd but more noise.
FOOD WAS FANTASTIC! We tried breakfast and dinner and was great.
I can still remember the fresh guacamole with salsa. You must tried local beer.
Shrimp tacos was one of my favourite dishes.
My only complain was the towels were not soft AT ALL!
Across the blvd there is a Mall , however for convenience I would recommend they have a small "convenience" store for all these small things that you might forget at home..
Other than that I really enjoy my stay again here.
"Rude Front Desk Staff & Expensive "
I found that the staff were terribly rude at the front desk and unhelpful completely. The hotel is expensive for what you get. It’s not a terrible hotel at all but far from a 5 star hotel. Food was also quite mediocre. Wouldn’t mind returning if prices were reduced.
"Great Service and Clean"
From the moment I walked in, the staff went above and beyond. As I did not speak Spanish, they were even more accommodating. I will stay here again in a heartbeat. Room was modern and very clean. Bathroom had separate tub, shower and toilet, which was very clean as well. Next time I would ask for a room not facing the highway as it can get noisy in the middle of the night. Thank you for the great stay!
"Too many flaws in the room."
Nice hotel. Luxurious environment and friendly staff. Breakfast area close to pool. Room was on front side and very close to highway. Safe was not working. Toilet was not working.Maintenance not OK. Would find another place next time in Queretaro.
"Business trip at Queretaro - Oct 24th - 27th"
Very good Hotel, again I really had a very pleasant stay. My welcome at Fiesta Americana was very nice, fruits, cookies and a small bottle of red vine at the room when I arrived. Staff was always very nice and supportive. Very clean room and bathroom. Great breakfast menu and very nice bar.
The hotel Grand Fiesta Americana Querétaro exudes excellence and is designed to allow guests to create memories that will last a lifetime. Step inside and experience the Mexican hospitality that is famous around the world.
With its contemporary design and a touch of luxury and sophistication, the architectural style of the hotel is reminiscent of the majestic hacienda mansions that are symbols of traditional Mexico during some of the country’s most important historical and cultural eras.
Located on one of the main thoroughfares connecting the city to the nearby industrial parks and bordered by the Plaza Boulevares and Plaza del Parque shopping centers, the hotel offers 173 comfortable guest rooms decorated in a minimalist style, as well as a fitness center, outdoor pool, Business Center, and event rooms.
A crucial part of any stay is mealtime, which is why we never miss the opportunity to delight our guests with a wide range of Mexican and international dishes at our specialty restaurant. Guests can also relax or strike up a conversation while they sip on their favorite beverage at the bar.
Visitors will find all of this and more at Grand Fiesta Americana, a hotel that holds itself to the highest standard of quality and offers personalized concierge service to ensure a perfect stay in Querétaro.
Come stay with us and experience the exclusive atmosphere that can only exist at the Grand.
Grand Fiesta Americana Querétaro is a responsible hotel, so it is a 100% smoke free hotel.
Please note that check-in begins at 3pm, subject to availability. Check-out is at 12pm. Express check-out is recommended.