Grand Fiesta Americana

I was delightful of the service that we received. It was very welcoming stayed. I would recommend to select the rooms from the elevator to the right ( less noise) the ones to the left are with nice view to the blvd but more noise. FOOD WAS FANTASTIC! We tried breakfast and dinner and was great. I can still remember the fresh guacamole with salsa. You must tried local beer. Shrimp tacos was one of my favourite dishes. Nice pool My only complain was the towels were not soft AT ALL! Across the blvd there is a Mall , however for convenience I would recommend they have a small "convenience" store for all these small things that you might forget at home.. Other than that I really enjoy my stay again here.

I found that the staff were terribly rude at the front desk and unhelpful completely. The hotel is expensive for what you get. It’s not a terrible hotel at all but far from a 5 star hotel. Food was also quite mediocre. Wouldn’t mind returning if prices were reduced.

From the moment I walked in, the staff went above and beyond. As I did not speak Spanish, they were even more accommodating. I will stay here again in a heartbeat. Room was modern and very clean. Bathroom had separate tub, shower and toilet, which was very clean as well. Next time I would ask for a room not facing the highway as it can get noisy in the middle of the night. Thank you for the great stay!

Nice hotel. Luxurious environment and friendly staff. Breakfast area close to pool. Room was on front side and very close to highway. Safe was not working. Toilet was not working.Maintenance not OK. Would find another place next time in Queretaro.

Very good Hotel, again I really had a very pleasant stay. My welcome at Fiesta Americana was very nice, fruits, cookies and a small bottle of red vine at the room when I arrived. Staff was always very nice and supportive. Very clean room and bathroom. Great breakfast menu and very nice bar.