The hotel is located near the Castillo de Chapultepec and the surrounding forest that goes by the same name. also is located a short cab ride (for Mexico City traffic) to Condesa, La Roma and Polanco.
The service was very good as far as i stayed in the hotel, and that wasn't that much time cause i wen out to explore the city everyday and got back at almost midnight. the staff was very helpful and accommodating.
the housekeeping staff one time entered in my room while i was at the bathroom getting ready to go out, but they did not realized that i was there. when they saw that i had valuables on the desk, they called security to be there as long as they were cleaning the room to make sure that everything was safe. that was a pleasant surprise and made me feel that my valuables are in good hands, even if i'm not there present, so kudos.
Also the hotel have a private taxi service that is reasonably priced and the drivers are very knowledgeable about the city and also gave me recommendations to find good restaurants and where NOT to go in the city. Mexico city is pretty safe but like any other city in the world it has rough areas
The restaurant surprisingly has very good food, that stake was superb and the tuna ceviche on point
Now the hotel could do with a renovation but is not as bad as other places that i had visited.
"Good alternative to the options in Polanco"
I usually stay at Intercontinental or Hilton in Polanco which is considered to be the best area to stay in CDMX so I was a bit skeptical about this place because it is not in proper Polanco. It was a pleasant surprise. Rooms are very spacious and clean. Service is fantastic. Good breakfast spread. Decent bar. It's a small hotel so you won't find the festive vibe or hundreds of hotel employees running around like in Intercontinental, Hilton, etc. but if you are looking for a lodging alternative to the ones in Polanco at a much reasonable price then you have to check this out. I liked the rooms better than Hilton Polanco.
Staff were very helpful and friendly, the executive breakfast was amazing, location is right by Chapultapec park and close enough by Uber to anything downtown. Great tacos nearby too! But not in a busy area come night-time.
The hotel is perfectly located for anyone visiting Mexico City. It is directly across from the large park and close to all of the important museums and shopping areas.The staff were excellent and the room was nicely appointed, large and light. The bed was very comfortable.
"Besides the park with suberb breakfast"
Rooms are what you would expect in this kind of hotel. Breakfast is great with all what you can think of both warm and cold - this is really a treat. The music they play is one of the worst I have experienced in a hotel and we needed to tell them to lower the level. Apart from breakfast - there is a restaurant which I would not recommend so close to all these great restaurants.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We inform you that we already have electric car chargers located in our parking lot. Two of our chargers are Tesla brand and the other is a universal charger.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.