It is a slightly older hotel, my room on 12th floor was spacious, clean, well furnished. Service nice, people friendly. We ate one night at the restaurant, excellent food.
When I checked out I noticed that I had to pay for the Nespresso capsels which I had used generously and assumed they were free.
"Good and well situated "
The hotel is very close to a big park where you can enjoy a walk or go for your footing. The gym is quite small and there is a spa next to it, which could be nice after a long flight. The food in the restaurant is good and the personal very nice. Maybe ask for a room that is high enough, I was in the first level and there is no curtains in the window of the shower room.. it means that people could see me from outside
"Good Hotel with dishonest people"
Great Hotel for a stay in Mexico Reforma area but careful at the moment of check out it seems they have the habit to charge You more than what You have to pay!! Not acceptable at all... If you do not want to meet dishonest people, look for other hotels, there are plenty in the area
"Excellent Service and Restaurant"
I was truly impressed by the service at this hotel. Every employee that I encountered was cheerful, courteous and helpful. With this being my first trip to Mexico City and not speaking the language they were helpful to me in finding my way around, in helping with ground transportation. The rooms were comfortable and clean; nothing was lacking. We ate several meals at the restaurant, dinner and breakfast, which is excellent, and usually hotel restaurants are not much to rave about.
Perfect location and great staff. Close to everything. Very helpful in arranging special services. Room was large enough for four persons and the staff kept the room very orderly. Right across the street from Chapultepec Park which made it easy to get out early for exercise.
Top-rated Attractions Nearby
National Museum of Anthropology (Museo Nacional de Antropologia)
Palacio de Bellas Artes
Eat Mexico Culinary Tours
Basilica de Santa Maria de Guadalupe
Journeys Beyond the Surface Popular Culture Tours
Murales de Diego Rivera en la Secretaria de Educacion Publica
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity.
If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbô, where an innovative ambiance combines with an exquisite range of contemporary international cuisine.
To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail.
Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa.
We inform you that we already have electric car chargers located in our parking lot. Two of our chargers are Tesla brand and the other is a universal charger.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.