Te hotel is great although the breakfast could be improved. The variety of breads is very poor. I understand that culturally Mexicans eat sweet breads in the morning a lot more than other nationalities but, as an international hotel, you should have more variety of salty ones. Also, the omelettes are great but it would help to see the toppings instead of asking every time what is available as the toppings are behind the counter out of customer's sight.
"Exceeds your expectations"
I was in town for business, and stayed here at the recommendation of the business I was visiting. Very clean and modern design with a great room layout. Price wise, it was inexpensive by American Standards, but the service, location and amenities all made it feel like a luxury hotel.
Restaurant was excellent and the other attractions and restaurants around the hotel make it easy to do things after work in the evening. I thought was a safe environment, and never felt concerned for my safety, Puebla is a great place to visit.
Views from the rooftop bar were terrific of the volcano as well.
"F & Z Wedding"
Here with a large group for a wedding. Hotel is upscale and clean. Excellent staff. Very nice rooms and shower. Recommend this for a business hotel and not family vac. Pool area is designated for adults, as is the lobby bar. They Sky Bar is not handicapped accessible and smoking is permitted. It appeared to cater to locals. There are no ice or vending machines. You must call room service to get ice. We called on several occasions/days and only once, was the ice delivered. There is a great grocery store across the street. Many shops, including a Starbucks. We did not eat at hotel restaurant. There are many restaurants across the street. Bellhop and concierge were very helpful and knowledgeable of the area. We would come back to visit.
"Beyond our expectation "
Have to recognize that I was expecting for another grand fiesta americana with a very standard service but this hotel was by far beyond our expectations. They also have a Sky Bar at floor 14 that offers you an outstanding overview of the city.
Morning breakfast was served (room service) on time and late check out was so convenient for this visit.
They also offered us guide to find a place to find souvenirs and a local cookies that my relatives asked me to bring home :)
"Great experience at this hotel"
We were there with a large group for a wedding and the friendliness of the staff was very impressive. Room service is 24 hours, there is a breakfast buffet, and many shops and a wonderful grocery store just across the street. I liked the attractive rooms, L'Occitane bath products, and the location of the hotel. We would definitely come back to visit.
Located in one of the flourishing innovative neighborhoods of Puebla, The Grand Fiesta Americana Puebla Angelopolis is an impressive hotel that combines luxury with unique amenities. Everything has been designed to give you an exceptional stay with top of the line service and unmatched hospitality.
Situated to take advantage of a panoramic view, the hotel offers 168 comfortable rooms, lap pool, a fitness center, and fully equipped meeting and event rooms. Delight your palate with a perfect fusion of traditional delicacies and international fine cuisine. Discover Puebla from the hotel's strategic location with direct access to the most important shopping center of Angeló, opposite the Star of Puebla, and Parque Lineal. Experience the Grand's sophistication and let us shower you with warm attention.
Check-in is 3pm. Check-out is noon. We suggest you use our express checkout service.