Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only
Location #22 of 121 hotels in Puerto Vallarta
Summary of qualifications
Our stay at this resort was no less than amazing! All the food / restaurants exceeded our expectations as well as the restaurant staff and atmosphere. The room was perfect for us honeymooners, the bed was comfortable and the view from the balcony was outstanding. We took advantage of the spa and got 80 min massages. The spa was very nice it included a jacuzzi, steam room, sauna, and was available to us for the rest of the day! We also enjoyed the live entertainment nighty. The pool was really awesome, there was always clean towels for us to use and the pool bar tender Gerardo was very fast and nice. The entire staff really made our stay special. They catered to all of our needs and treated us very well. Jesus, Jonathan, and Juan were the life of the party and always played volleyball, played ping pong, set up kayaking for us, sent up a honeymoon cake and bottle of wine to our room with out us knowing, provided dance lessons, they took the time to know our names, and always said hi to us and would want to talk to us, they deserve a raise for all they did for us and what they do for the hotel. The only bad thing was there was a few people who would walk the private beach and try to sell you things.
"Holibobs last long haul for us"
Lovely place - Amazing food - lovely staff still another week here but so far so good would recommend this place and maybe it will not be my last long haul I may return - I am currently sat on my balcony listening to the ?beetles watching dancing it’s warm and I will say the liquor is top shelf if you are thinking this place don’t think too hard it’s beautiful, relaxing and fun
"Perfect place to getaway"
The resort was really nice. Clean and well manicured, updated interior designs, good pools with lots of lounge chairs and polite personnel. We had to upgrade to get a King bed, unfortunately the only one was on the 1st floor which wasn't a great view because the palm trees were tall. The new suite wasn't exactly perfect. the mini bar wasn't stocked but they quickly brought up supplies when we called. The air conditioner in the bedroom wasn't working and maintenance quickly responded. It wasn't fixed the 1st time but the temperature in the room was bearable after the 3rd time, so we didn't make it an issue - just kept the curtains closed over the sliding door to keep the room cooler.The beach is small - just the size of the building but it was nice enough and not crowded with only a few annoying vendors.The spa was fantastic, I had a massage that was fantastic.
The restaurants were good, I just had problems finding something I wanted to eat at Guiletta the Italian restaurant. The Mexican restaurant was good, the buffett was typical, the Shore Grill was good as was Civecharia.
Had a wonderful experience. Made u as feel like princesses! They had treats and bottle of wine waiting for us in our room for my friends birthday..and did cake another day! Luis a bellman, was so awesome. Gave us some reccomendations of where to go and was so friendly. Had a blast at the rooftop bar, had hot tubs and music going till late. Loved the taco restaurant..ate their a few times..yummy guacamole!! Overall a great place to stay!
"Dirty 30th celebration"
I traveled with 8 other family members for a 30th birthday celebration and it was an awesome experience! We loved the staff that we interacted with on a daily; Jonathan, Jesus, Jorge, Juan & Salvador were the best and so much fun! They are part of the activities and they sure knew how to put on a fun time. They were always smiling, eager to help and joined us in the activities we did like beach and water volleyball! The waiters at the pool area were great too with taking our many many orders for drinks/food and they never showed any signs of annoyance or bad vibes. All the staff overall, showed us great customer service and an eagerness to help us and welcome us!
A few suggestions; the phones in the room could use an update, possibly a more variety of desserts at all the restaurants, a pizza joint would be cool to have there, the beach volleyball area could use actual soft sand because it was painful to play barefoot in the "sand" that's there now and lastly, the music that was played at the sky bar from 11-1am, was horrible.. except the night Salvador was up there working and mingling with the guests because he actually heard our song requests and told the DJ who listened to him to play but all the other nights, the music was terrible! Miriam, the DJ was all over the place with the music. She played slow tempo songs which was confusing then a fast song, it was horrible. You guys only allow us 2 hours of music and dance but literally, the music was just seriously horrible. Also, a guy we met that was dancing one night up there went up to Miriam the DJ and had to pay her $20 American dollars to play one song.. Laffy Taffy. Overall, Miriam wasn't a good DJ at all and needs to be either re-trained or someone else needs to take her place.
Other than that, everything was great and everything we ate was delicious. My favorite restaurant was definitely the Asian!! I loved how there was a bar right by the beach volleyball area and how the ocean was literally a 2 minute walk from everything. It was nice to have the option of swimming in the pool or the ocean.
Let yourself be mesmerized by the majestic views, world-class fine dining and exceptional personalized service at this stylish beachfront all-inclusive resort in Mexico. Secluded in the lush green Sierra Madre mountains, but just 15 minutes from the Romantic Zone, Grand Fiesta Americana Puerto Vallarta offers an unforgettable leisure experience.
Unwind by the infinity pool or dive into the crystal-clear waters of Bahia de Banderas. Try your new favorite craft cocktail at our specialized lounge bars. Go on a guided kayak tour. Get pampered at Haixa Spa. Venture into town to discover Puerto Vallarta¿s magic. Fantastic memories await you at this unique La Colección destination.