Reading other reviews on Trip Advisor, it helped us choose this hotel over all of the others. The customer service, by far, exceptional, The food, excellent. Every restaurant, delicious! The ceviche appetizer was 10 times the size you would find in the states. The food portions are big! The spa, amazing...you must experience it! Price, shockingly less expensive than we would’ve thought.
I just have one word to say i.e., "WOW". Everything including food is fabulous. Ambience, room service was great. I liked the kids club and activities. It would be great if they could increase the night kids club activities to everyday as they have it only on Friday and Sunday. But overall, we really had a nice time with great views from the hotel. Thank you coral beach for such a nice experience.
Beautiful hotel. Lobby flowers were exquisite. Staff is very attentive. Clean and pretty beach. Great lobby bar happy hour, 2 for 1.
Ice pops served on beach. Nice touch. Plentiful breakfast buffet. Fresh smoothies and mimosas.
Very satisfied with service. Breakfast staff hard working to serve. Wilbur, Martin, the rest of the serving team and the hot foods ladies really nice and quick considering all the people they get. The building is a bit old and the only thing I would recommend is a bit of repairs to some of the shower equipment. Also, there was a bit of a push for the preference plus discount program and the membership program once you check in. But otherwise a fantastic place with good service. Will definitely come back again
My wife and I seem to stop in at the Sun Palace each year. The size of this resort promotes a comfortable atmosphere and has a relaxing feel. We welcome the chance to see the lovely Claudia who personifies what's best about the culture of warmth and helpfulness, which we believe makes this part of the world so desirable. Some things remain constant and that is the first class treatment we receive at Palace. Everything about this latest trip, the meals, the waves (beach) and the service was outstanding. Some individuals stood out, and this is not to diminish all the other staff. Nathaly, pool concierge was an absolute delight. She made our days on the beach so comfortable and we enjoyed our many conversations...a delightful person. Yasaid, a servor at the Italian restaurant was very skilled and accommodating. Karina Sandoval (waitress lobby bar was very attentive and pleasant and always did a great job. Jaime (sommelier) was ever present to impart his in depth knowledge of wines. We enjoyed our interactions with him. Lucelli (spa) gave the best mani/pedi I ever experienced-so talented. My wife enjoyed meeting the charming Sandra (spa) and now I understand why her husband Adrian (golf course) is such a nice guy. A big thank you to all the staff at the Sun and we look forward to our next chance to visit.