Reading other reviews on Trip Advisor, it helped us choose this hotel over all of the others. The customer service, by far, exceptional, The food, excellent. Every restaurant, delicious! The ceviche appetizer was 10 times the size you would find in the states. The food portions are big! The spa, amazing...you must experience it! Price, shockingly less expensive than we would’ve thought.
I just have one word to say i.e., "WOW". Everything including food is fabulous. Ambience, room service was great. I liked the kids club and activities. It would be great if they could increase the night kids club activities to everyday as they have it only on Friday and Sunday. But overall, we really had a nice time with great views from the hotel. Thank you coral beach for such a nice experience.
Beautiful hotel. Lobby flowers were exquisite. Staff is very attentive. Clean and pretty beach. Great lobby bar happy hour, 2 for 1.
Ice pops served on beach. Nice touch. Plentiful breakfast buffet. Fresh smoothies and mimosas.
Very satisfied with service. Breakfast staff hard working to serve. Wilbur, Martin, the rest of the serving team and the hot foods ladies really nice and quick considering all the people they get. The building is a bit old and the only thing I would recommend is a bit of repairs to some of the shower equipment. Also, there was a bit of a push for the preference plus discount program and the membership program once you check in. But otherwise a fantastic place with good service. Will definitely come back again
My wife and I seem to stop in at the Sun Palace each year. The size of this resort promotes a comfortable atmosphere and has a relaxing feel. We welcome the chance to see the lovely Claudia who personifies what's best about the culture of warmth and helpfulness, which we believe makes this part of the world so desirable. Some things remain constant and that is the first class treatment we receive at Palace. Everything about this latest trip, the meals, the waves (beach) and the service was outstanding. Some individuals stood out, and this is not to diminish all the other staff. Nathaly, pool concierge was an absolute delight. She made our days on the beach so comfortable and we enjoyed our many conversations...a delightful person. Yasaid, a servor at the Italian restaurant was very skilled and accommodating. Karina Sandoval (waitress lobby bar was very attentive and pleasant and always did a great job. Jaime (sommelier) was ever present to impart his in depth knowledge of wines. We enjoyed our interactions with him. Lucelli (spa) gave the best mani/pedi I ever experienced-so talented. My wife enjoyed meeting the charming Sandra (spa) and now I understand why her husband Adrian (golf course) is such a nice guy. A big thank you to all the staff at the Sun and we look forward to our next chance to visit.
Please be advised that from now on, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Juárez, Quintana Roo (Cancún).
Please be advised that from December 19th, 2015, a $25 usd resort fee will be charge per room per night, allowing our guests to receive complementary services and amenities in order to create a better experience for our guest. The amenities included are: In room Coffee & tea, Wi-Fi throughout the resort, In-room domestic bottled water, Fitness/Gym Access, Pool and Beach Concierge special food amenities, Daily teens & adults activities program (excluding Coral KidZ Club activities), 1-800 tool free access US / CAN / MEX and local and LD domestic phone calls (within Mexico).
The Resort Fee will be waived for all bookings reserved under ''GRAND CLUB'' rooms category.
Nested on Cancun's finest stretch of private beach, the Grand Fiesta Americana Coral Beach Cancun offers the best of both worlds with award-winning luxury that transports the soul to pure relaxation, yet equally stimulates with its proximity to the area's vibrant culture and entertainment.
Beautiful surroundings combined with top-notch service have made the Grand Fiesta Americana Coral Beach Cancun the winner of the prestigious Five Diamond award numerous times and garnered accolades from Travel + Leisure and Condé Nast Traveler as one of Mexico's best resorts. The resort is also a member of the prestigious Preferred Hotels & Resorts
All 602 suites offer spacious comfort and feature breathtaking ocean views, bringing glimpses of sea and sand at every turn. Décor is warm yet refined, naturally complementing the setting. World-class 40,000 square foot Gem Spa boasts stunning, sophisticated design, innovative treatments inspired by gemstone therapy, unique amenities - including a 10-step hydrotherapy ritual-and 26 treatment rooms complete with luxurious, private VIP spa treatment rooms.
An awe-inspiring pool spans the length of the hotel and boasts rich blue ''lagoon-like'' waters and numerous relaxing lounges. The resort's gorgeous beachfront is continually regarded as one of Cancun's best and is lined with tropical palapas along the sand. Picture-perfect vistas offer an unobstructed view of nearby Isla Mujeres. Resort guests may also enjoy a variety of water sports from the resort as well as visits to local attractions including Chichen Itza, Tulum, Xcaret, Xel-Ha and Cozumel.
Various dining options include the Five Diamond Le Basilic, the oceanfront fresh seafood restaurant Isla Contoy, and the authentic and stylish La Joya. Local Mexican flavor is infused in the ambience nightly with traditional Mariachi singers serenading at sunset in the lobby. The hotel's 85,000 square foot of meeting and function space can accommodate groups up to 1,800 guests and offers numerous function capabilities. This area is conveniently located in its own section of the resort.
Children may enjoy daily supervised entertainment at the resort's Fiesta Kids club from 10:00 am to 06:00 pm. Activities include beachfront sand castle building, sea shell hunting, crafts and other interactive games.
We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.