Grand Fiesta Americana

The service at this hotel is really great. Everyone was so helpful and friendly. the resort is very large so it takes a little time to get your bearings. The food at all the restaurants was very good. Breakfast is excellent. The all inclusive is definitely worth it. Pools are lovely. Beach not so much, pretty to look at but not swimmer friendly. Looking forward to returning next January when you can actually see the whales from the hotel property.

We spent a week (all inclusive) from 12/27 through 1/2 at this resort. We brought our 19 and 20 year old daughters and let them stay in a separate room (near us). It was a fantastic time -- very safe, very fun, and very memorable. The resort went all out for the New Years Eve celebration. Also, we were not asked to attend a presentation when we arrived (unlike previous reviews). The food was excellent -- we especially enjoyed the Peninsula by Night -- Chef Alex always made sure we were taken care of and enjoyed our food. The hostess, Angie, was very friendly, and our waiter was perfect (Rigoberto and Henry). We can't say enough good things about the management -- very accommodating. In fact, we didn't leave the premises because we were all having such a great time! The food was amazing (sushi, steak, mexican, pool side, italian, breakfast) -- it was all fantastic! The rain head shower heads are an extra plus!! You won't be disappointed in this resort!

We spent a week at the resort over the holidays. We did the all inclusive package. The rooms and the entire resort is kept very clean by the staff. Most of the staff is very friendly and the food at the resort restaurants is very good. Alcohol was included in the package but only the house wine which was marginally OK. The downside to this resort is that they force you to hear a speech about their time shares before they will give you your key. I would recommend you just say yes you will go to their presentation and then not show up because that will take less time. If you say no they keep trying to convince you. The beach is rocky but there is a very small area where you can snorkel and there are lot of fish but the life guards will keep you from going very far. The pools were a little cold, and the hot tubs were not working the first few days. They have yoga classes and other activities including live music by the fire pit at night. Overall it was a pretty great vacation I would recommend it.

Every restaurant had excellent choices. Food was prepared wonderfully. Rare to have that kind of quality in an all inclusive resort. the property was very clean and well kept. friendly service in a beautiful part of the world. Love to go back.

Great Value and great service. Ask for Edwin G at the pool. Very prompt service. Cristo was one of our waiters and he truly know how to make you feel important. Really all the staff was amazing. Only problem was how early they moved the carts outside the room.