Location #2 of 17 hotels in San Pedro Garza Garcia
Certificate of Excellence 2018
Summary of qualifications
"Great hotel to stay"
Hotel Grand Fiesta Americana is a great place to stay. Very confortable, kindly People and excellent facilities. I 've been there two times and I felt so good. I really recomend it. I Will stay again.
"Excellent place to really be pampered"
Chic hotel, great amenities also the beds are really comfortable. Love to stay here; its a nice place in town to be, there are several dining options in the hotel and around the hotel as well all in walking distance. And a traffic light to cross to the other options jajajaja.
The staff is very friendly and they go above and beyond in the customer service area.
I have stayed here several times and have only had 1 single issue that got resolved very quickly ( it was December and the room was too warm for me. But in there defense it was 33 degrees Fahrenheit outside. The comforters and blankets are really good quality and very warm so I really did not need the heat on in the room.
If you do stay, you really have to go to their breakfast buffet it is amazing and really, really good from hot coco to fresh squeezed fruit juice, waffles ( banana chocolate) pastries, fresh sashimi; they have got it all.
Lovely hotel, everyone was friendly, breakfast was great. Location is walking distance to great restaurants and shopping. Only suggestion is the actual room was very dark and bathroom/room had no suitable lighting for makeup application.
"We loved it !!!"
Great hotel!!Great customer service!!!!Definitely staying their again!!Beautiful Hotel !!!The room was clean and Gorgeous!! From the beds to restroom towels, shampoo, conditioner, and soap this room is a 5 out of 5 !!
"Beautiful Contemporary hotel"
Excellent stay in this gorgeous, well-designed facility in a beautiful, upscale city of Monterrey! Highly recommend. I felt safe, (we took Uber everywhere!) and had a wonderful trip. The common spaces are amazing (18th floor buffet and bar are INCREDIBLE). highly recommend!