Great hotel, lounge area with music video, staff always very helpful , great WIFI, allowed me to catch up on work in a non-stress environment. The food was great and cost was fantastic. Wish I got a chance to enjoy the pool area.
"Go to place to stay when in Queretaro for business"
This is my main stay when travelling to Queretaro for business. Very consistent with their high quality service and cleanliness. Although I very rarely use the pool area it looks inviting and relaxing. I only eat breakfast at the hotel and find it always very good with variety.
"Grand Fiesta Americana in Queretaro"
This is a great place to stay when in Queretaro. Great location within the City. You are across the street from Mall, Costco, National Brand fast food chains and lots of shopping. I walked out of the Hotel and felt safe venturing off on my own. (I am Canadian) The Hotel is very clean and modern with a large outdoor atrium and Pool area. The restaurant serves Breakfast, lunch and dinner and top rated food. Bar in Lobby with international selections.The staff is very friendly and treat you like you are their only Customer, full attention. Although I have found Mexican staff are always hospitable and friendly no matter which Hotel I stay at.Awesome experience in Queretaro while on my business trip.I will stay here again.
Nice hotel and lives up to its star rating except for the Wi-FI. You are given the password when you check in and after signing in it knocks you out just as quick and when trying to log back in it does not recognise the password just given. Expect to use 4G data a lot more than you think when here for business especially. This needs sorting fast. Great service else where and nice rooms.
"Very good hotel - nice rooms!"
A very good hotel - the bed rooms were spacious and very well appointed. The bed was huge, very comfortable with good quality linens and pillows. The only downside to my room was that I could hear road noise. The ensuite was large and well decorated, with great quality toiletries.
The common areas were nice, service was good at the bar.
Breakfast was nice too.
The only other issue I had was at checkout, where a mysterious "minibar item" had been incorrectly added to my bill. A frustrating end to an otherwise very pleasant stay.
Would definitely stay here again.