Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only
Location #34 of 123 hotels in Puerto Vallarta
Certificate of Excellence 2018
Summary of qualifications
Wouldn’t go back. 5 of the 8 of us in the party were vomitting and had diahrea by the end of the week. We read that people were sick here in January and February but we thought it was taken care of before we went in March. They need to figure out what the problem is.
went with the VIP through Expedia which made check in incredibly fast and uneventful. with VIP we had access to the13th floor VIP Lounge where upon check in they explained the 50.00 room credit that can be used to upgrade at onsite restaurants to lobster or steak and also to purchase spa services eliminating the need to bring cash with you to meals. VIP lounge has premium liquor, buffet for all meals, amazing views of the ocean and whales and some of the most personable and incredible staff. special thank you to Fernando for making our stay exceptional, Alejandro for teaching us the intricacies and history of Tequila and Chef Isreal/Necario for making fresh delectable sushi for dinner and a wonderful assortment of meals and pastries available throughout the day. VIP is recommended for the personable service, prime liquor and access to this lounge which is indoor/outdoor, has comfortable seating and tables overlooking the ocean, loungers, a good place to eat, get away from the 'crowd', relax and mingle.
special thank you to concierge Aleandra who was very attentive, professional and genuinely interested in our stay.
Raul, Capitan of Restaurante Gulietta ensured that an experience we had with our lobster meal at another on site restaurant was remedied. his team of Ricardo, Chef Fredy, Chef Luis and Kevin where personable, professional and entertaining. the lobsters were perfectly done and presented at the table with a flaming liquor presentation by Ricardo. we have never had anything like it.
highly recommend the Steak House. this is just outside the south tower and comprises of a few tables on the deck just above the beach which gives the best views of the setting sun and later a star filled sky. reservations are required. Chef Fredy gifted us with a tomahawk steak which was something out of the Flintstones. this was one of the best meals that we have had. the attentiveness and professionalism of the waiters out performs any 5 star establishment yet they are personable.
Rojo Corazon is authentic mexican. started with fresh guacamole made table side. ordered from menu and was able to alter for vegetarian. very tasty.
wife had Haixa massage at Haixa Spa with Adriana - she definitely has found her calling. had a headache from the flight and was gone after. Adriana is exceptional, she is one of the better massage therapists that i have had work on me. it was a joy that i was also fortunate to have a facial booked with you too. that also was very good. You will go very far Adriana and are a credit to Haixa Spa.
With this booking i was able to use the facilities: sauna, steam, cold water showers, cold water dip, hot tub, relaxation area, all is very clean, water, fruit, toiletries, locker, robes, towels all available. thank you to Katalina who showed me around and explained things to me. your english is very good.
easy taxi ride to Malecon cost of 8us.
south end of the bay best area to see whales. saw many throughout our stay including a mother and baby, also dolphins every morning. take the kayaks out, available every morning @ 10am from the beach depending upon tide.
"Cristian gerente de alberca el mejor"
Cristian and his brother Miguel best attention!!! We really recomend this hotel food is great!!! Drinkis and quality the best!!! I have adored the service!!! Vallarta super save and the amenities too!!! La cevicheria very good
Very friendly staff and excellent service overall! Good quality tasty food. My only complaint (and a very minor one) is it’s hard to find ice-cold beer. For the coldest beer we went to the lobby bar. They offered a vacation club information session (I think it’s a timeshare kind of deal) that we didn’t do. Staff wasn’t overly pushy about doing it and we never ever felt pressured about it. If/when we go back to Puerto Vallarta we will definitely stay here again.
"Repeat guests for sure"
We have stayed here twice now and it is consistently exceptional. Every single room has the most beautiful view on the west coast. The service is beyond compare all the time (like you will never have a half empty glass good). The pool entertainment absolutely excels! Special shout out to Roberto for always bringing the VIP experience and Christian in management for really making us feel like royalty! CLEAN rooms, great food and I would say mostly a party atmosphere with the option to seek relaxation of course. The foam parties are over the top and DJs poolside daily. With the upgraded rooms you also get a cabana reservation daily and a foot massage. You can't beat that. Fernando and Alfredo always keep the drinks coming and our bellies full. The seafood restaurant by the beach is beautiful with a lovely view of the beach. And we loved all the little themed bars with live music.
The Grand Fiesta Americana Puerto Vallarta offers a unique lounge-like atmosphere throughout the resort. The sense of fun, and the easy smiles that come so naturally when surrounded by such a beautiful place with so many fun things to see and do.
There is an indulgent day spa, amazing beach, inspired restaurants and numerous bars throughout the resort, plus three exclusive ''mood lounges,'' each with a different theme.
The hotel is perched on the golden shores of the Pacific Ocean, just west of the tropical rainforests of the Sierra Madre Mountains. It is just minutes from the Historic Downtown District and 30 minutes from Puerto Vallarta International Airport, in what is known today as the ''Romance District.''
Daytime options include subtle pleasures and exceptional experiences. When the sun goes down, guests head to the on-site gourmet restaurants and bars, plus the stylish Sky Bar lounge, with DJ music late into the night. Feel free to indulge, because reservations are never required, and, of course, everything is included.